Die Flughafengesellschaft FBB betreibt den Flughafen Berlin Brandenburg Willy Brandt (BER) mit seinen drei Terminals. Berlin ist der drittgrößte Flughafenstandort in Deutschland; gemessen an den ankommenden und abfliegenden Passagieren (ohne Umsteiger) sogar der größte. Die Flughäfen Schönefeld und Tegel fertigten im Jahr 2019, vor der Coronavirus-Pandemie, rund 35,65 Millionen Passagiere ab. Für das Jahr 2020 rechnet die Flughafengesellschaft mit insgesamt rund neun Millionen Passagieren.

The airport company Flughafen Berlin Brandenburg GmbH (FBB) operates Berlin Brandenburg Willy Brandt Airport (BER) with its three terminals. Berlin is the third biggest airport location in Germany and ranks first in terms of origin and destination traffic (not counting connecting passengers). In 2019, before the coronavirus pandemic, the airports in Schönefeld and Tegel handled around 35.65 million passengers. For 2020, the airport company expects a total of around nine million passengers.

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Service employees at Tegel Airport – always ready to lend an ear to passengers. How Can We Help You? How to Reach Us “What terminal does my flight depart from? What is the fastest rail connection from the airport into the city? Where can I book a tour of the airport?” Our employees are asked these and many other questions every day. Whether on the phone, by email, on a social network or personally at the passenger information counter – we try to answer all of your questions as quickly as possible. → Online Our home page contains information for travellers and visitors, business customers and partners, information about Berlin Brandenburg Airport and additional data about the Airport Company. www.berlin-airport.de Airport information The employees in our call centre will help you with information about arrivals and departures and getting to and from the airport or will connect you to the right person to answer your questions – around the clock, seven days a week. Phone 030 | 6091-1150 (local rate applies; higher rates may be charged for calls from mobile phones)

About Us | 55 Blog and Facebook The Airport Company is also active on the social web. Go to the Airport Blog to find interesting news, important information and fascinating trivia about the two legacy airports and BER. Our Facebook page reports on all the latest happenings, enters into a dialogue with our fans and of course organises contests. Recent as well as historical photos of the airports are especially popular among users. We are delighted about every fan, commentary, and “Like”. http://blog.berlin-airport.de www.facebook.com/berlinairport Information for media representatives You will find all of the press releases, basic information, photos, videos and order forms for the latest publications on our internet site. Your contact to the Press Office: Flughafen Berlin Brandenburg GmbH Press Office Phone 030 | 6091-70100 Fax: 030 | 6091-70070 Service on Twitter Queries about Berlin-Tegel Airport and Berlin-Schönefeld Airport can also be submitted via Twitter. The airports can be reached around the clock at @ berlinairport, and all service questions in German and English are answered quickly. Simultaneously, the Airport Company actively publishes information via Twitter and on Facebook in case of restrictions on air travel because of strikes, terminal lockdown or other events. www.twitter.com/berlinairport The airport experience Berlin Brandenburg Airport offers visitors various means of gathering information so that they can form their own independent opinions. The view from the information tower overlooks the entire airport complex. During an airport tour, visitors are taken around BER on a coach; at certain points (which change monthly) they can also leave the coach for a closer look. The best place to get a breath of airport air is on our Visitors Terraces in Schönefeld and Tegel. Moreover, we offer various tours for children at Schönefeld Airport. Information and booking Monday to Friday by calling 030 | 6091-77770 or by visiting our internet site and going to the section “Travellers > The excitement of airports”. The airport tours for children at SXF include a visit to the fire brigade.