Die FBB betreibt den Flughafen Schönefeld und über ihre Tochtergesellschaft BFG den Flughafen Tegel. Im Jahr 2018 wurden an den Flughäfen rund 34,7 Millionen Passagiere befördert. Damit ist Berlin der drittgrößte Flughafenstandort in Deutschland. Um die nötigen Kapazitäten für die Zukunft zu schaffen, entsteht derzeit der neue Flughafen Berlin Brandenburg Willy Brandt am Standort Schönefeld.
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Annual Report 2011

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Annual Report 2011

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→ 50 | Berlin Brandenburg Airport → Annual Report 2011 Dialogue How to contact us “What airline flies to Los Angeles? What is the fastest rail connection from the airport to the city? Where can I book a tour of the airport?” These and many other questions are posed to our associates in the call centre or at the airport every day. Whether on the phone, by e-mail, on a social network or personally at the passenger information counter or in our visitor centre – we try to answer all of your questions as quickly as possible. Online You will find information for travellers and visitors, business customers and partners as well as news about the new airport for the capital city region and the company Flughafen Berlin Brandenburg on the home page of the Berlin Airports Schoenefeld and Tegel. In addition, the new internet site of Berlin Brandenburg Airport is already available online as a preview. Information about getting to and from the airport as well as about the shops and restaurants is available here. Business partners will find informa- tion about opportunities for investment and advertising at the new Berlin Brandenburg Airport as well as basic information about the Company. During the coming weeks, the internet site will be expanded so that it is complete in time for the opening of the new airport. It will replace the current internet site on 03 June 2012. www.berlin-airport.de http://preview.berlin-airport.de Blog and Facebook The Berlin Airports Schoenefeld and Tegel as well as the new Berlin Brandenburg Airport are also active on the social web. Go to the Airport Blog to find interesting news, important information and fascinating trivia about the two current airports and BER. And – we have also been on Facebook since May 2011. We are delighted about every fan, comments and “Likes” and would like to communicate face-to-face with users as well, of course. http://blog.berlin-airport.de www.facebook.com/berlinairport Airport information and booking The associates in our call centre will help you with information about arrivals and departures and getting to and from the airport or will connect you to the right person to answer your questions – around the clock, seven days a week. Phone 01805 | 000186 (landline 14 ct/min; deviating prices from wireless networks possible) Assistance in booking your flights: Phone 01805 | 694569 (landline 14 ct/min; deviating prices from wireless networks possible) Information for media representatives Press representatives will find all of the press releases, basic information, photos, videos and order forms for the latest publications on the internet at: www.berlin-airport.de 01 02 03

Contact for press • Ralf Kunkel, Director Press Office and Press Officer • Leif Erichsen, Press Officer Flughafen Berlin Brandenburg GmbH Press Office Phone 030 | 6091-70100 Fax: 030 | 6091-70070 www.berlin-airport.de www.facebook.com/berlinairport The airport experience The fascination of an airport: a look behind the scenes between arrival at the airport and departure of the flight, a multimedia exhibition about the past and present of aviation, plus unique and professional conference opportunities for business travellers – the new Visitors Centre at Berlin Brandenburg Airport can offer all of this. Located right at the terminal in Airport City, on the ground level of the Fay Building, the Visitors Centre is the business meeting point at BER airport. Event facilities are available for business customers in conference rooms with a capacity between 10 and 180 people, offering a modern and discreet atmosphere for your meetings – only Annual Report 2011 � Berlin Brandenburg Airport | 51 � a few minutes’ walk from the terminal. The right catering for any occasion and request can be provided. People interested in airports also have the opportunity to look behind the scenes of day-to-day operation. Buses will take you across the new airport area to one of the new fire stations, to the Lufthansa maintenance hangar and alongside the aprons and the new terminals. Anyone who loves aviation will be completely satisfied because there are two places at Europe’s most modern airport where visitors can watch the aircraft taking off and landing. The information tower is open from 10 a.m. to 6 p.m. Monday to Friday, and the Visitors Terrace is open from 8 a.m. to 8 p.m. Monday to Sunday. Information and booking Monday to Friday at 030 | 6091-77777 or http://preview.berlin-airport.de 04 05 01 The new Berlin Brandenburg Airport was introduced in June 2011. The IATA code BER is simultaneously the new trademark. 02 „Open House” for the Sendung mit der Maus (Mouse TV) at Berlin Brandenburg Airport 03 More than 2000 runners step up to the starting line at the 5th Airport Run. The course took the athletes right over the premises of the new airport and the future runway 04 World Routes 2011: the international aviation industry a welcome guest in Berlin 05 A preview version of the new internet site for Berlin Brandenburg Airport has been online since March 2012

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Airport Berlin Brandenburg Annual Schoenefeld Tegel Management Development Aviation Construction Berlinairport