Die Flughafengesellschaft FBB betreibt den Flughafen Berlin Brandenburg Willy Brandt (BER) mit seinen drei Terminals. Berlin ist der drittgrößte Flughafenstandort in Deutschland; gemessen an den ankommenden und abfliegenden Passagieren (ohne Umsteiger) sogar der größte. Die Flughäfen Schönefeld und Tegel fertigten im Jahr 2019, vor der Coronavirus-Pandemie, rund 35,65 Millionen Passagiere ab. Für das Jahr 2020 rechnet die Flughafengesellschaft mit insgesamt rund neun Millionen Passagieren.

The airport company Flughafen Berlin Brandenburg GmbH (FBB) operates Berlin Brandenburg Willy Brandt Airport (BER) with its three terminals. Berlin is the third biggest airport location in Germany and ranks first in terms of origin and destination traffic (not counting connecting passengers). In 2019, before the coronavirus pandemic, the airports in Schönefeld and Tegel handled around 35.65 million passengers. For 2020, the airport company expects a total of around nine million passengers.

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Annual Report 2009

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Portraits, finances, prospects: Flughafen Berlin Brandenburg GmbH presents its key business segments, latest financial statements and most recent developments in the annual report.

will be another quantum

will be another quantum leap forward for us, putting us in an excellent position internationally. How would an interested party go about renting a shop or restaurant at BBI? Last year, we developed a lengthy, legally sound letting process to ensure fairness and transparency. Interested parties now have equal opportunity to rent space at BBI. Profitability is ultimately the deciding factor. Space at BBI is let in phases according to industry. All industries must undergo a three-stage process: following a pre-qualification process, which is mandatory for all prospective tenants, the prospective tenant submits an offer. Negotiations are then held with the best-placed candidates for each lettable area, which lead to the conclusion of a contract. And which bidders were able to head off the competition and secure space at BBI? In late 2009, Gebr. Heinemann from Hamburg was chosen for the Duty Free shop. The international supplier was able to head off the competition with the best offer by far. An anchor tenant with great symbolic value was therefore chosen, and we were able to realise our financial goals. The negotiations for all other areas will soon be completed. The next step will be to conclude contracts with car rental companies and then reach decisions on the gastronomy sector at BBI. Offers are currently being evaluated for the retail sector, and those for services will shortly follow. Our aim is to conclude all negotiations and contracts by autumn 2010. More than a year before BBI goes into operation, the future tenants will be determined and efforts can then be concentrated on developing lettable space. How is your segment prepared for BBI? A team of specialists was put to gether from a range of different segments to meet this challenging task. Staff who have come to the airport, and in some cases to Berlin, to face this challenge are working with a young and dynamic team of workers from the company. No matter whether they are from the retail or gastronomy sector, from other airports, from advertising agencies or engineering companies, or whether this is their first job since completing their studies, they all have one thing in common: they are all boldly rising to the challenge with lots of creativity, energy and the necessary degree of respect. This team is demonstrating how it aims to and can shape the future. We couldn't be better prepared for BBI. 27

Promoted to the premier league The Non Aviation segment at Berlin Airports has become something of a success in recent years, with Berlin faring well in comparison to other major German airports. Retail space in Tegel boulevard has been expanded considerably and offerings made much more attractive for passengers. Now all passengers departing from Tegel can not only shop, but also make use of food outlets at every gate. Walk-through Duty Free and Travel Value shops have contributed to a significant increase in revenue, while taking direct responsibility for tenancy and centre management has proven to be a wise move. 28 Berlin is well on the way to becoming the capital of airport advertising. New concepts could be launched and new marketing strategies tested when marketing advertising space, which meant that the crisis in the advertising industry did not hit Berlin Airports as hard as other airports. Car rental, parking facility management and taxis are key to airport operations. Parking spaces are few and far between, especially in Tegel. In line with the forecast increase in passengers this year, some structur al changes are being made, however it is no longer possible to invest in new parking spots. A pre-booking system is already being tested for BBI in Schoenefeld, which will in crease flexibility and help make better use of the parking spots. Berlin Airports has also cooperated with trade associations on a quality drive for taxis to improve customer services and comfort. The guiding principle for all Non Aviation concepts is: focus on the passenger and their desires. Outlook BBI The opening of the new Capital Airport BBI will put the Non Aviation segment in an excellent position, internationally, too. In an age of ever-faster passenger traffic, BBI offers passengers the best possible place to stay. The service provided by retailers and service providers as well as bars and restaurants is

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